Global Technologists

Portfolio

Utiligroup

is a provider of backend IT software services, billing, and operational support for the UK energy market.

Introduction

Client: Utiligroup
Industry: Backend IT Services for UK Energy Market Participants
Project Duration: 2015, 2017
Services Provided: Database Engineering, Data Consultancy, Infrastructure Automation

Utiligroup, a provider of backend IT software services, billing, and operational support for UK energy market participants, enables efficient and reliable operations within the energy sector. To support its data-driven services and ensure scalability, Utiligroup partnered with Global Technologists for database engineering expertise.
Learn more about Utiligroup: https://esgglobal.com/

Challenge

Utiligroup's expanding operations necessitated a robust and efficient data ecosystem to manage both relational and non-relational data sources. They needed an innovative solution to reduce the time and complexity involved in deploying client systems and managing databases. Moreover, they sought to empower their application support analysts by streamlining database administration and SQL issue diagnostics to enhance overall operational efficiency.

Solution

Global Technologists delivered a comprehensive suite of database engineering services tailored to Utiligroup’s requirements across two key engagements in 2015 and 2017. These included:

• Data Ecosystem Ownership: Taking full responsibility for Utiligroup’s relational and non-relational data sources to ensure seamless management and integration.

• Innovative Deployment Techniques: Pioneering a repeatable 'cookie-cutter' deployment system for clustered database products, enabling swift and consistent onboarding of new business customers.

• Infrastructure Automation: Implementing early Infrastructure-as-a-Service (IaaS) solutions to streamline deployment processes and reduce manual overhead.

• Semi-Automated Database Administration: Developing robust procedures that minimized the time spent by application support analysts diagnosing SQL issues, allowing them to focus on higher-value activities.

• Comprehensive Services: Providing hands-on data expertise, build services, data quality services, and DBA services to address Utiligroup's end-to-end database needs.

Results

The collaboration with Global Technologists yielded significant benefits for Utiligroup, including:

• Accelerated Onboarding: The 'cookie-cutter' deployment system slashed lead times for onboarding new business customers, enabling Utiligroup to scale its operations rapidly.

• Operational Efficiency: Streamlined database administration processes reduced the workload on application support analysts and enhanced overall efficiency.

• Data Ecosystem Excellence: Improved management of relational and non-relational data sources ensured high data quality and reliability.

• Scalability and Innovation: Early adoption of IaaS practices positioned Utiligroup as a forward-thinking player in the energy IT sector.

• Long-Term Collaboration: The invitation to return in 2017 underscored the success and trust in Global Technologists' services.

Conclusion

Global Technologists played a pivotal role in strengthening Utiligroup's data infrastructure, implementing innovative solutions, and enabling the client to scale efficiently. By delivering database engineering expertise and tailored solutions, Global Technologists empowered Utiligroup to meet the evolving demands of the UK energy market, solidifying its position as a reliable provider of backend IT services.

Shape

Need any further assistance?

Feel free to reach out for any inquiries or assistance.

Book an appointment now
Contact

Lets get in touch

You can reach us anytime via contact@global-technologists.co.uk


    • 20+ Years

      Experience

    • 100%

      Client Satisfaction

    • 40+ Customers

      Across the UK & Europe.

    • 99.9%

      SLA compliance

    Contact Info

    +44 (0)161 706 2310
    contact@global-technologists.co.uk